Consulting

What I do:
  • Content strategy
  • Communication strategy and planning
  • Professional writing and editing
  • Copywriting and copyediting
  • Technical translation and tech journalism
  • Information architecture
Results:
  • Content Strategy – Created and implemented user-centered information architecture and content strategy for websites at major universities
  • Content Management - Built a knowledge base to serve the needs of a technical support team and provide self-service for a college with 5,000 students and several hundred faculty & staff
  • Communication Strategy – Designed communication plans and wrote content for technical service and business process changes on more than a dozen major projects in the higher education sector
  • Google Apps for Education – Planned and executed marketing, documentation, and training for a college-wide transition to the Google Apps suite
  • Technical Translation - Designed, wrote, and edited a monthly technology newsletter, distributed to 6,000 recipients, covering industry-specific subject matter as well as general interest tech topics
  • Publishing – Founded and served as editor and business manager for an award-winning nonprofit small press
Samples:
  • Samples of specific work available on request
Partial client list:
  • Tufts University
  • Simmons College
  • Gardner Pilot Academy
  • Streetwise Utilities
  • Douglas Paul Real Estate